Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 2–5 business days

  • International Orders: 7–21 business days

Please note that these are estimated delivery times and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery address and the selected shipping method.

Any free shipping promotions will be clearly displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available). You can use this information to track your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delayed Deliveries

While we strive to meet all estimated delivery times, unforeseen circumstances beyond our control may occasionally cause delays. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on our website or via the email address provided there.