Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy before placing an order.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation or order verification.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or holidays, processing times may be slightly longer.

Shipping Coverage

We currently ship to all major cities and regions across Pakistan. Delivery availability may vary for remote locations.

Delivery Time

Estimated delivery times are:

  • Delivery Time: 5–7 business days

Please note that these are estimated delivery times and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the total weight of your order.

If free shipping promotions are available, they will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via email, SMS, or WhatsApp so you can monitor your shipment's progress.

Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us.

Additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photos (if applicable) so we can investigate and assist you promptly.

Order Cancellation

Orders may only be cancelled before they have been dispatched. Once an order has been shipped, cancellation is no longer possible. Please refer to our Refund Policy for information regarding returns and refunds.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.

Thank you for choosing our store. We appreciate your trust and look forward to serving you.